At Bellugia we do everything we can to ensure that your order arrives in your hands quickly and in perfect condition. Here is all the information about our shipping and delivery process.

🚀 Processing & Shipping Times

Each order is carefully prepared and shipped within 2 to 3 working days .

Once your package has been taken care of by the carrier, you will receive an email containing a tracking number to follow its progress in real time.

🌍 Delivery times

Our delivery times vary depending on your destination country:

France & Europe : 7 to 10 working days*

International : 10 to 20 working days*

*These times are given as an indication and may vary depending on the carrier and busy periods.

💰 Shipping costs

Standard : €4.90

Free from 60€ purchase 🎉

📦 Order tracking

As soon as your order is shipped, you will receive a confirmation email with your tracking number .

You can track your package directly via the carrier's website.

If you do not receive your tracking within 5 days of your order, please do not hesitate to contact us !

❓ Problem with delivery?

Package delayed? First check your order tracking. If no update is displayed or the delay exceeds 5 business days compared to the estimated time, contact our customer service.

Package marked as delivered but not received? Check with your friends or your post office. If you can't find your package, contact us to open an investigation with the carrier.

Damaged package? Send us a photo of the package and its contents upon receipt, we will find a solution quickly.

📩 For any questions, our after-sales service remains available to help you!

We thank you for your trust 💖

The Bellugia team ✨